Terms of service
Terms of Service
This website is operated by Willow & Home. Throughout the site, the terms “we,” “us,” and “our” refer to Willow & Home.
By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or guardian to use this site.
You may not use our products, digital files, artwork, images, or website content for any illegal or unauthorized purpose.
Products and Availability
We make every effort to display product descriptions, images, colors, and details as accurately as possible. However, colors may appear slightly different depending on your screen or device settings.
Some items may be handmade, hand-painted, small-batch, or one-of-a-kind. Slight variations are part of the handmade nature of these products.
Product availability, pricing, and descriptions may change at any time without notice.
Orders and Payment
By placing an order, you agree to provide accurate billing, shipping, and contact information.
We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, incorrect pricing, product availability, or violation of these Terms of Service.
Payment must be received before an order is processed or shipped.
Shipping
Shipping timelines, processing times, and delivery estimates are outlined in our Shipping Policy.
Willow & Home is not responsible for delays caused by shipping carriers, incorrect addresses, weather, holidays, or other circumstances outside of our control.
Returns and Refunds
Returns, refunds, exchanges, and non-returnable items are explained in our Refund Policy.
Original artwork, hand-painted items, handmade/custom items, digital downloads, printables, personalized items, and sale items may be final sale unless they arrive damaged or incorrect.
Digital Products
Digital downloads and printable files are for personal use only unless a product listing clearly states otherwise.
Digital products may not be resold, shared, copied, distributed, edited for resale, uploaded to other platforms, or used commercially without written permission.
Due to the instant-access nature of digital products, digital downloads are final sale.
Intellectual Property
All artwork, designs, product images, photographs, written content, digital files, logos, and branding on this website are the property of Willow & Home unless otherwise stated.
You may not copy, reproduce, distribute, alter, sell, or use our content for commercial purposes without written permission.
User Comments and Communication
When you contact us, submit information, or communicate with us through the website, email, or social media, you agree not to send unlawful, abusive, harmful, misleading, or inappropriate content.
We reserve the right to remove or disregard communication that violates these terms.
Limitation of Liability
Willow & Home is not liable for any direct, indirect, incidental, or consequential damages related to the use of our website, products, digital files, or services.
Products should be used only as intended. Customers are responsible for reviewing product details before purchasing.
Third-Party Services
Our store may use third-party services, including payment processors, shipping carriers, apps, and website tools. We are not responsible for the actions, policies, delays, or errors of third-party providers.
Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of the website means you accept the updated terms.
Contact Information
Questions about these Terms of Service can be sent to:
Email: RainbowArtNook@gmail.com
Business Name: Willow & Home
Location: United States